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One World Hotel, Kuala Lumpur
11 - 12 November 2025

One World Hotel, Kuala Lumpur
11 - 12 November 2025

WHY SHOULD YOU ATTEND CX SUMMIT?

CX Summit will be the biggest CX engagement in Asia Pacific; designed to provide thought-leadership, key business insights and business networking opportunities. Over the 10 years, this event has built up, with larger regional participation & collaboration, building on the successful Summits from the past years.

Here are good reasons to attend the CX Summit: –

  • CX Market Trends and Best Practices.
  • Reading of the State of CX Report 2025
  • Announcement of the National CX Index
  • Interactive panel discussions with CX Experts
  • Meeting of Minds of like minded CX leaders and practitioners
  • “#DigitalCX Marketplace” showcase bringing the latest CX Solutions.

Who should attend?

CXO, Vice President/Director/GM, Head of Department, Managers & above

Customer Experience

Marketing

Customer Services & Contact Centre

Human Resources

Digital & IT

WHAT HAPPENS IN CX SUMMIT

Countdown to CX Summit

Register Now
* Terms & Conditions Apply
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